Legal
Legal documents.
Tugboat Supply operates exclusively within the United States. We do not offer services in Canada, Mexico, or any other jurisdiction outside the U.S. All legal documents on this page are governed by U.S. law.
Policy documents
Our legal documents
We aim to write policies that are readable, not just legally defensible. These documents are effective as of July 1, 2026, and are reviewed at least annually.
Privacy Policy
EveryoneHow we collect, use, and protect personal information. Covers CCPA/CPRA, multi-state U.S. privacy rights, data retention, and our U.S.-only geographic scope.
Effective: July 1, 2026
Terms of Use
EveryoneThe binding agreement governing access to the platform and this website. Covers eligibility (U.S. only, no Canada or Mexico), Supplier and Fleet obligations, IP, disclaimers, and governing law.
Effective: July 1, 2026
Accessibility Statement
EveryoneOur commitment to WCAG 2.1 Level AA and ADA Title III. Includes known limitations, how to report a barrier, and alternative format requests.
Effective: July 1, 2026
Cookie Policy
EveryoneWhat cookies and similar technologies we use, why, and how you can manage or opt out. Covers GPC/DNT signal honor, CCPA cookie rights, and our no-ad-tracking stance.
Effective: July 1, 2026
Data Processing Addendum
SuppliersGoverns how Tugboat Supply processes Fleet Data as a service provider on behalf of Supplier tenants. Covers CCPA service provider status, tenant isolation, breach notification, and audit rights.
Effective: July 1, 2026
DPA reference
Current Subprocessors
Third-party services engaged by Tugboat Supply to process Fleet Data. All are U.S.-based. Suppliers will be notified before any new Subprocessor is added.
| Service type | Location | Purpose |
|---|---|---|
| Cloud infrastructure (hosting) | United States | Platform hosting and database services. |
| Transactional email provider | United States | Order confirmation, invite, and account notification emails. |
| Payment processor | United States | Supplier subscription billing. No Fleet payment data is processed. |
| Error monitoring | United States | Application error tracking and alerting. |
Specific vendor names are available to Suppliers upon request to legal@tugboatsupply.com.
Geographic scope notice
Tugboat Supply is a U.S.-only service. We do not accept registrations, subscriptions, or lead inquiries from businesses or individuals located in Canada, Mexico, or any other jurisdiction outside the United States. Accessing this website from outside the United States does not create a service relationship and does not obligate us to provide services, comply with foreign data protection law, or accept foreign jurisdiction.
Questions: legal@tugboatsupply.com